TintedMD Refund Policy: Eligibility Criteria & Payment Terms
At TintedMD, we are committed to providing secure and reliable access to licensed healthcare professionals for evaluations related to medical window tint exemptions and associated medical services. We proudly offer a 100% Money-Back Guarantee if your application for medical certification is not approved by the applicable state authority.
Eligibility for a Refund
You may be eligible for a full refund under the following circumstances:
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Your application is denied by the applicable state regulatory agency.
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You do not receive a recommendation from the licensed healthcare professional after completing your medical evaluation.
Refund Exclusions — When Refunds Will Not Be Issued
Refunds will not be issued in the following situations:
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You submit incomplete, inaccurate, misleading, or fraudulent information as part of your application.
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You fail to submit required documentation to the state after receiving a medical recommendation.
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You are deemed ineligible under state laws or regulations due to residency, legal status, or other regulatory requirements.
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Your certification is revoked or denied by the state for reasons outside of TintedMD’s control.
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You fail to attend, complete, or participate in your scheduled consultation with the healthcare provider.
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A medical recommendation has already been issued by a licensed healthcare professional and you subsequently request a refund.
How to Request a Refund
To request a refund, you must:
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Contact our support team at [email protected] within five (5) days of receiving the official denial notice from the applicable state regulatory agency.
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Provide verifiable documentation or proof of denial issued by the state authority.
Requests submitted without proper documentation or outside the stated timeframe may not be eligible for review.
Processing Time
Once a refund request is reviewed and approved, refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your financial institution and payment provider.